Shipping & Returns
Fast, Reliable Delivery and Hassle-Free Returns for Pre-Loved Pieces You’ll Love
1
Where We Ship
We currently ship within Canada only.
2
Processing Time
Orders are processed within 2–3 business days after payment is received.
3
Shipping Rates
flat-rate shipping: $10 CAD anywhere in Canada
Free local pickup available in Kelowna, BC (pickup instructions sent via email)
4
Delivery Time:
Estimated delivery within 3–7 business days after dispatch, depending on your location.
5
Order Tracking
A tracking number will be sent to your email once your order ships. You can also use our “Track My Order” page.
Returns & Exchanges
Return Policy
Eligible items may be returned within 14 days of delivery, provided .unused and in original condition.
Eligibility Requirements
Items must be unworn, unwashed, unaltered, and returned in their original condition.
How to Return:
Email us at usebellizer@gmail.com with your order number and reason for return
Return Shipping Costs
Customers are responsible for return shipping unless the item is defective or incorrect.